What does your company need to be able to do tomorrow?
We show you which capabilities your strategy demands, which ones you can already rely on and which are missing. Then we build what is missing: with your people, with AI agents and with the knowledge your company already holds.
96%of a service agent’s answers in technical service are correctBlocked until the measurement method is documented and SHW has approved in writing (Sprachregelung, Proof-Band)
160,000Documents its answers are based onReconcile the figure: 140,000 (huddle of 5 Jun) or 160,000 (Positionierung v3)
25capabilities in a corporate group’s Capability Map, derived from 17 initiativesOFA-Capability-Map; approval from Feddersen
27001is the ISO standard our information security is certified to
In use at industrial companies such as SHW, Feddersen and TM AG. Obtain approval to name the customers; then use logos instead of text
Which capabilities will still hold up in five years?Hardly any company knows the answer today, and hardly anyone who works there. AI is shifting what people do, what machines take over and what has to be learned anew. According to the World Economic Forum, around 39% of workers’ core skills will change by 2030.
Link the source: World Economic Forum, Future of Jobs Report 2025 (share of core skills that will change or become outdated by 2030).
How BRIDGE works
Three questions every company has today.
BRIDGE answers them for your company and keeps the answers up to date as the market and technology change.
Strategy
Which capabilities does the strategy need?
Your strategic thrusts and goals become a Capability Map. It shows what you need to be able to do, how well you can do it today and where the gaps are. BRIDGE ONE
Work
Who delivers them, people or AI?
For each capability, you see which work people do, what AI agents take over and what knowledge both need. BRIDGE ONE + BRAIN
Development
How do we close the gap?
You can develop people, hire specialists, deploy agents or automate processes. We put it into practice with you and measure whether the capability grows. BRAIN + guidance
“For this capability, we need two people, one agent and three automations. What is still missing?”
This is how you plan every capability with BRIDGE: how many people, agents and automations it needs, and what is still missing. Wording based on the “Capability Development” offer
Capability Landscape
What we help with.
There are three kinds of capabilities and three ways we help. On the full landscape, you will find every capability with concrete offerings and their status.
New terminology architecture: Capability as the anchor (decision of 15 Oct), a landscape of three kinds of capabilities, BRIDGE ONE and BRAIN as products, Strategy Cycle and 6D as the method. “Transformation Intelligence” is dropped in external communication. Confirm the status of each entry. Update Sprachregelung to v1.1 accordingly, see README.
Technology
Three building blocks that work as one system.
In the BRIDGE ONE software, you steer the goals, decisions and progress of your capabilities. On the BRAIN platform, AI agents work alongside your teams, using your company’s knowledge. Both run on the sovereign infrastructure, in your tenant or with us in the EU. This is what it looks like in the application.
The “My Bridge” home page in BRIDGE ONE, with demo data. You will find more views of the application on the Technology page.
Your first capability. Where things are stuck today.
You don’t have to tackle everything at once. We start with one capability where you can see within a few weeks whether it works, and the next step builds on it.
Core capability · Technical service
Technicians find the solution in minutes.
A service agent answers questions from manuals, past faults and experience-based knowledge and gives the source for every answer. Runs on BRAIN
Enabling · Find and keep knowledge
Experience stays when people leave.
A secure company AI knows your documents and names the source. On top of that, BRAIN records what experienced colleagues know while they work. Runs on BRAIN
Core capability · Quotation & sales
Quotations of the same quality, no matter who writes them.
An agent prepares quotations from specifications, customer history and application knowledge. Your sales team reviews and decides. Runs on BRAIN
Enabling · Quality & evidence
Standards and evidence on demand.
BRAIN makes data sheets, standards and test reports searchable and answers with sources. If a piece of evidence is missing or outdated, BRAIN points it out. Runs on BRAIN
Enabling · IT operations
Steer your IT in the chat.
BRIDGE OPS, our DevOps agent, handles routine work in your Microsoft environment. You give it tasks in Teams or Slack, and it only works with the permissions you give it. Data stays in your tenant
No use case yet?
We find it together, in one day.
In the use case workshop, we check your business units’ ideas for benefit, data and effort and decide where you start.
Strengthen what works and keep building something new.
Developing capabilities never stops. The Strategy Cycle connects both: you use what you can already do, and you open up something new. Transformation sits in between. You regularly learn from the results, check what still holds up and rebuild capabilities.
Exploit
Strengthen existing capabilities
You improve and scale what works today, and AI agents take work off your hands, for example in service, sales or quality.
Reflect & Adapt
Learn and transform
At fixed intervals, you evaluate what you have learned and which capabilities still hold up. Where the environment, society, the economy or technology demand something new, you change course: you reallocate resources and build up or rebuild capabilities.
Explore
Build new capabilities
You try out something new, test it and shape it before it goes into operation, whether it is a business model, a service or an AI-supported process.
Castings and precision parts · Automotive supplier
SHW: technical service capability
A service agent answers questions based on about 160,000 documents, and about 96% of its answers are correct. Further agents for assembly, quality and lessons learned are planned.
Engineering plastics · Corporate group
Feddersen: capabilities across the group
A Capability Map with 25 capabilities, a portfolio analysis across 18 units and an industry template for engineering plastics.
Pilot
TM AG: coaching agent SPARKY
SPARKY shows leaders how initiatives, projects and people are connected. Joint marketing has been agreed.
Voice from the field
“[Quote from SHW management: what has changed in service]”
Name, role, SHW
Before publication: Obtain approvals for all three references and figures. Request a quote from SHW (according to the huddle of 5 Jun, a CEO-to-CEO recommendation is the strongest lever). The images are stock photos and should be replaced with photos taken at the customer’s site.
Two paths
For enterprises. And for their consultancies.
The question of which capabilities will count tomorrow arises in companies and in the consultancies that support them. BRIDGE helps both, including with their own AI-based solutions, which we develop and operate on our platform.
For Enterprises
What does your company need to be able to do tomorrow?
For executive management, strategy and transformation. We bring the method, the platform and the agents, and we put it into practice together with you.
Develop, align, implement and steer strategy with AI
Build the capabilities of teams and employees, with people and AI
Transformation Office for cost, AI or merger programs
Structure as in the deck of 15 Oct, slide 7 (“For Enterprise”, “For Consulting”). The Collaborative Solution Development Platform appears on both sides: for enterprises as “Collaborative Leadership” (plattform.html), for consultancies as white label (berater.html#loesungen). BRIDGE develops and operates. Individuals only as employees of customers. Check status: Transformation Office, consulting and coaching app, SPARKY, white label.
How we work
Consulting and software from a single source.
We and our consulting partners know strategy, organization and change. 17 specialists build and operate the AI behind it. Together, we work within the BRIDGE Strategy Cycle and follow the 6D approach, from the first analysis through to operation.
Many AI projects get stuck on servers, interfaces and security questions. BRIDGE provides the entire environment and operates it: in your tenant or in our infrastructure in the EU.
In your tenant
BRIDGE runs in your cloud environment or in ours. Your data stays within the boundaries you set.
Ready in days
The AI environment is prepared and set up largely automatically. Your first use case doesn’t need a major IT project. Check: “start in one day”, “around 95% Infrastructure as Code” (huddle of 5 Jun)
No lock-in
You can choose from several language models, including locally operated ones. If the model changes, your knowledge stays where it is.
Traceable
Every answer names its source, and every action is logged. Approvals and human oversight are built in.
Connects what you already have
BRIDGE connects to SharePoint, Teams, Jira, Confluence and your business systems. Check the list of available connectors
One point of contact
One person knows your environment and takes care of operations, security and further development.
Certified to ISO 27001, GDPR compliant and operated in data centers in the EU. Clarify the hosting model: our own EU infrastructure or operation by the provider (open question from Lucas’ check-out of 31 Jul); confirm C5 status